Terms of Service

This agreement is a legal contract between you and Clash VPN (the “Service Provider”) regarding your download, installation, access, and use of the VPN App and related services.

By downloading, installing, or using the App, you confirm that you have read and accepted this agreement. You may not copy, modify, reverse engineer, distribute, or create derivative versions of the App, its trademarks, interface, or technical materials without authorization. You are responsible for protecting your account, device, and login credentials, and you understand that jailbreaking, rooting, or installing untrusted components may affect security and stability.

The Service may integrate necessary third-party services such as app distribution, crash logging, analytics, or payment processing. When using those functions, you may also be bound by the respective terms and privacy policies of those providers.

Service functionality depends on a stable network environment, including Wi-Fi or mobile data. Clash VPN is not responsible beyond the extent required by law for failures caused by device arrears, data caps, poor signal, local network policy, or carrier restrictions. Data charges outside Wi-Fi or while roaming are your responsibility.

Users are responsible for their own conduct and must comply with applicable laws and third-party platform rules. We work to maintain route information, node status, and client versions, but we do not guarantee that the Service will be uninterrupted, error-free, or available in every region at all times. The App may release updates for compatibility and security, and you agree to install current versions when necessary.

Software Non-Refund Policy

Thank you for choosing Clash VPN. Before purchasing, review this refund policy and confirm that the service matches your needs.

Non-Refund Policy: Software services, subscription rights, or digital access are final once delivered, except where mandatory law requires otherwise.

Product Evaluation: We encourage users to test the free version, trial allowance, or available information before purchasing to evaluate compatibility, route speed, and functionality.

Customer Support: If you encounter installation, connection, account, or route issues, contact support and we will make reasonable efforts to help troubleshoot.

Technical Issues: Rare technical issues may affect the experience. We will try to resolve them or provide alternatives, but a technical issue does not automatically create a refund right.

Unauthorized Use: Refunds will not be provided if accounts, licenses, subscription rights, or digital access are shared, resold, abused, or used without authorization.

Policy Changes: We may update this refund policy for business or compliance reasons. Changes take effect when published.

By purchasing and using the Service, you acknowledge and agree to this non-refund policy.

If you have questions about this refund policy, contact Clash VPN support for clarification.

These terms may be updated periodically. Please review this page for the latest version. Changes take effect when published. For questions about the Clash VPN service agreement, email [email protected].