Privacy Policy

This Privacy Policy explains how Clash VPN (the “Service,” “App,” or “we”) processes information when you download, install, access, or use the App. We collect necessary data to provide VPN connectivity, account management, technical support, and service security, while protecting privacy within reasonable operational limits.

When you download and launch the App, we may collect necessary operational data such as IP address, device model, operating system version, in-app paths, crash logs, and connection diagnostics. This information is used to: 1. recommend suitable Clash VPN routes; 2. identify regional connection quality trends and improve stability; 3. send necessary service notices, security alerts, or account-related messages.

We share aggregated or anonymized information with service providers only when necessary for app distribution, crash analysis, payment processing, infrastructure monitoring, or similar operational needs. Except for legal process, regulatory requirements, platform safety, fraud prevention, or contract enforcement, we do not sell your personal information to third parties.

User-provided data is retained during the active service period and for a reasonable retention period afterward. To request account cancellation, profile deletion, or privacy assistance, contact us at [email protected]. The App is not intended for children under 13; if we discover that such information was collected by mistake, we will take reasonable deletion steps.

This Privacy Policy may be updated from time to time for business, technical, or compliance reasons. Continued use after publication means you accept the revised terms. This policy takes effect on October 4, 2025. Questions may be sent to the Clash VPN team at [email protected].